Information and raw intelligence are rapidly becoming a commodity. While unique and robust intelligence processes
can underlie an information proposition, risk advisories increasingly need to differentiate and increase client
interaction to hold and build on their market position. Harmattan can advise on this transition.
can underlie an information proposition, risk advisories increasingly need to differentiate and increase client
interaction to hold and build on their market position. Harmattan can advise on this transition.
Consulting transition
Harmattan's roots in strategy consulting yielded considerable experience in helping
organisations to make the transition from product or information supplier to solution
provider, and we have applied this experience to risk advisories seeking to build on
their "trusted advisor" client relationships.
While robust intelligence carries considerable value in itself, how client requirements
are shaped and delivered can often make the difference between one-off engagements
and repeat relationships. Furthermore, clients increasingly want to hear what their
retained experts think, not just about a situation, but about how the company should
address it.
Many risk intelligence firms come from a highly analytical or academic background,
and moving from research and analysis to the provision of intelligence-based
recommendations and closer client engagement can be a daunting process.
There is no one size fits all, and there are several shades of grey in the shift to a
consulting proposition. Harmattan helps other advisories to assess the potential value
in entering the consulting market space, identify realistic benchmarks for a consulting
offering, and develop transition roadmaps appropriate to the firm's positioning,
ambitions and limitations.
organisations to make the transition from product or information supplier to solution
provider, and we have applied this experience to risk advisories seeking to build on
their "trusted advisor" client relationships.
While robust intelligence carries considerable value in itself, how client requirements
are shaped and delivered can often make the difference between one-off engagements
and repeat relationships. Furthermore, clients increasingly want to hear what their
retained experts think, not just about a situation, but about how the company should
address it.
Many risk intelligence firms come from a highly analytical or academic background,
and moving from research and analysis to the provision of intelligence-based
recommendations and closer client engagement can be a daunting process.
There is no one size fits all, and there are several shades of grey in the shift to a
consulting proposition. Harmattan helps other advisories to assess the potential value
in entering the consulting market space, identify realistic benchmarks for a consulting
offering, and develop transition roadmaps appropriate to the firm's positioning,
ambitions and limitations.
Indicative services
- Market analysis: Growth trends in relation to
company performance, market expectations
and requirements, market perception of the
firm and how it can maximise value
- Capability assessment: Structures and
capabilities that could be built upon to increase
client value and jump start a more consultative
engagement approach
- Options assessment: Realistic options for a
consultative offering, from more customised
intelligence solutions to full strategic
engagement; screening options against
company resources, ambitions, and positioning
to select optimal transition paths
- Training: Capacity-building tailored to the
selected strategy, focusing on project
management, business decision-making and
client management skills
- Market analysis: Growth trends in relation to
company performance, market expectations
and requirements, market perception of the
firm and how it can maximise value
- Capability assessment: Structures and
capabilities that could be built upon to increase
client value and jump start a more consultative
engagement approach
- Options assessment: Realistic options for a
consultative offering, from more customised
intelligence solutions to full strategic
engagement; screening options against
company resources, ambitions, and positioning
to select optimal transition paths
- Training: Capacity-building tailored to the
selected strategy, focusing on project
management, business decision-making and
client management skills
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