How we work: An indication of our approach to client engagements
Ethics: We rigorously adhere to business ethics in our own consulting work, and ensure that clients are aware of their
own ethical obligations in working in sensitive political environments.

Discretion: We do not identify our clients unless formally agreed with a client or legally required to do so, and our
operational security ensures full protection of client-specific information.

Actionable: We avoid academic or generic results. We ensure that our findings are directly relevant to the client's
context and challenges, and that our clients have a firm understanding of how to act on our results.

Interactive: We work jointly with clients, and maintain full transparency and a spirit of teamwork.

Light footprint: Using a consultancy should not be a distraction. We recognise that we perform an advisory role to
augment existing capacity, not to replace it.

Share the risk: The best results often derive from an on-the-ground understanding of the client's issues. Harmattan's
personnel are accustomed to working in unstable environments, and we bring this experience to bear for actionable
results.
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